国际快递扣关与扣件原因分析

<p>国际快递扣关与扣件原因分析</p> <p> <table id="table1" bordercolor="#91a9d4" cellspacing="1" cellpadding="0" bgcolor="#ffffff" border="1" style="table-layout: fixed; width: 736px"> <tbody> <tr height="19" style="height: 14.25pt"> <td class="xl28" width="67" height="19" style="border-top: medium none; height: 14.25pt">扣件类型</td> <td class="xl28" width="100" style="border-top: medium none; border-left: medium none">明细</td> <td class="xl28" width="116" style="border-top: medium none; border-left: medium none">产生原因</td> <td class="xl29" style="border-top: medium none; border-left: medium none; width: 448px">解决方式</td> </tr> <tr class="xl25" height="36" style="height: 27pt; mso-height-source: userset"> <td class="xl24" height="237" rowspan="5" style="border-top: medium none; width: 67px; height: 177.75pt">包装问题</td> <td class="xl24" rowspan="3" style="border-top: medium none; width: 100px">已破损</td> <td class="xl24" style="border-top: medium none; border-left: medium none; width: 116px">包装不良</td> <td class="xl30" style="border-top: medium none; border-left: medium none; width: 448px">使用较好的外包装材料，箱内填充物应充实填满空隙。</td> </tr> <tr class="xl25" height="42" style="height: 31.5pt; mso-height-source: userset"> <td class="xl24" height="42" style="border-top: medium none; border-left: medium none; width: 116px; height: 31.5pt">运输挤压</td> <td class="xl30" style="border-top: medium none; border-left: medium none; width: 448px">易碎物品应注意在明显位置张贴易碎等标识，运输环节注意重不压轻，大不压小的装载要求。</td> </tr> <tr class="xl25" height="39" style="height: 29.25pt; mso-height-source: userset"> <td class="xl24" height="39" style="border-top: medium none; border-left: medium none; width: 116px; height: 29.25pt">野蛮搬运</td> <td class="xl30" style="border-top: medium none; border-left: medium none; width: 448px">搬运物品要做到轻拿轻放，货物摆放应有序，注意重不压轻，大不压小。</td> </tr> <tr class="xl25" height="67" style="height: 50.25pt; mso-height-source: userset"> <td class="xl24" height="67" style="border-top: medium none; border-left: medium none; width: 100px; height: 50.25pt">要求核实数量</td> <td class="xl24" style="border-top: medium none; border-left: medium none; width: 116px">高价值货物数量较多不便清点</td> <td class="xl30" style="border-top: medium none; border-left: medium none; width: 448px">装箱发货前，点清内装高价值货物数量，并做好封箱。交货时随附证明，说明内装物品及数量情况，要求我司不用再拆箱及通知扣件，并确认出现丢失后果自负。</td> </tr> <tr class="xl25" height="53" style="height: 39.75pt; mso-height-source: userset"> <td class="xl24" height="53" style="border-top: medium none; border-left: medium none; width: 100px; height: 39.75pt">密封木箱，要求确认信息</td> <td class="xl24" style="border-top: medium none; border-left: medium none; width: 116px">无法拆查或拆查后难以包装完好</td> <td class="xl30" style="border-top: medium none; border-left: medium none; width: 448px">在发件人处收货时，收货同事与发件人一起核实货物，不装载违禁、和液体粉末类物品，并制作包装证明内装货物情况，通知我司不用拆箱或扣件</td> </tr> <tr class="xl25" height="52" style="height: 39pt; mso-height-source: userset"> <td class="xl24" height="350" rowspan="9" style="border-top: medium none; width: 67px; height: 262.5pt">产品问题</td> <td class="xl24" style="border-top: medium none; border-left: medium none; width: 100px">无服务</td> <td class="xl24" style="border-top: medium none; border-left: medium none; width: 116px">服务商在当地没有派送服务</td> <td class="xl30" style="border-top: medium none; border-left: medium none; width: 448px">此类情况一般出现在较少走的国家中，建议发货前对很生疏的国家及时向MYEX快递客服人员查询是否有此国家的服务。</td> </tr> <tr class="xl25" height="36" style="height: 27pt; mso-height-source: userset"> <td class="xl24" height="36" style="border-top: medium none; border-left: medium none; width: 100px; height: 27pt">干燥剂</td> <td class="xl24" style="border-top: medium none; border-left: medium none; width: 116px">化学品</td> <td class="xl30" style="border-top: medium none; border-left: medium none; width: 448px">粒状少量只是作为内装物品干燥用的可走，但成批及粉末状的不能中转。</td> </tr> <tr class="xl25" height="19" style="height: 14.25pt"> <td class="xl24" height="19" style="border-top: medium none; border-left: medium none; width: 100px; height: 14.25pt">种子</td> <td class="xl24" style="border-top: medium none; border-left: medium none; width: 116px">快件禁运物品</td> <td class="xl30" style="border-top: medium none; border-left: medium none; width: 448px">通知发件人此类物品不能中转。</td> </tr> <tr class="xl25" height="53" style="height: 39.75pt; mso-height-source: userset"> <td class="xl24" height="53" style="border-top: medium none; border-left: medium none; width: 100px; height: 39.75pt">茶叶</td> <td class="xl24" style="border-top: medium none; border-left: medium none; width: 116px">食品类</td> <td class="xl30" style="border-top: medium none; border-left: medium none; width: 448px">去往US的食品应提供FDA证明，GB禁止中转食品，其他国家应不能超过10KG为宜，超出则会有清关困难，需客户确认后果自负。</td> </tr> <tr class="xl25" height="50" style="height: 37.5pt; mso-height-source: userset"> <td class="xl24" height="50" style="border-top: medium none; border-left: medium none; width: 100px; height: 37.5pt">电池</td> <td class="xl24" style="border-top: medium none; border-left: medium none; width: 116px">禁运物品（有MSDS证明除外）</td> <td class="xl30" style="border-top: medium none; border-left: medium none; width: 448px">通知发件人如走DHL，则需提供MSDS证明（原材料安全证明），如走专线则需向MYEX快递客服查询具体中转情况。</td> </tr> <tr class="xl25" height="50" style="height: 37.5pt; mso-height-source: userset"> <td class="xl24" height="50" style="border-top: medium none; border-left: medium none; width: 100px; height: 37.5pt">仿牌</td> <td class="xl24" style="border-top: medium none; border-left: medium none; width: 116px">禁运物品（有授权证明或购买发票除外）</td> <td class="xl30" style="border-top: medium none; border-left: medium none; width: 448px">名牌货物中转须提供&ldquo;商标所有人的授权证明&rdquo;或&ldquo;购买发票（复印件也可以）&rdquo;，不能提供则不能中转。</td> </tr> <tr class="xl25" height="52" style="height: 39pt; mso-height-source: userset"> <td class="xl24" height="52" style="border-top: medium none; border-left: medium none; width: 100px; height: 39pt">原产地非中国</td> <td class="xl24" style="border-top: medium none; border-left: medium none; width: 116px">贸易方向错误</td> <td class="xl30" style="border-top: medium none; border-left: medium none; width: 448px">有可能是仿牌货物，也有可能是倾销货物，都为贸易不许可方式，应提供相关资料证明&ldquo;原产地非中国&rdquo;的原因。</td> </tr> <tr class="xl25" height="19" style="height: 14.25pt"> <td class="xl24" height="19" style="border-top: medium none; border-left: medium none; width: 100px; height: 14.25pt">药品</td> <td class="xl24" style="border-top: medium none; border-left: medium none; width: 116px">快件禁运物品</td> <td class="xl30" style="border-top: medium none; border-left: medium none; width: 448px">通知发件人此类物品不能中转。</td> </tr> <tr class="xl25" height="19" style="height: 14.25pt"> <td class="xl24" height="19" style="border-top: medium none; border-left: medium none; width: 100px; height: 14.25pt">内有液体</td> <td class="xl24" style="border-top: medium none; border-left: medium none; width: 116px">快件禁运物品</td> <td class="xl30" style="border-top: medium none; border-left: medium none; width: 448px">通知发件人此类物品不能中转。</td> </tr> <tr class="xl25" height="85" style="height: 63.75pt; mso-height-source: userset"> <td class="xl24" height="185" rowspan="3" style="border-top: medium none; width: 67px; height: 138.75pt">产生费用</td> <td class="xl24" style="border-top: medium none; border-left: medium none; width: 100px">偏远</td> <td class="xl24" style="border-top: medium none; border-left: medium none; width: 116px">超出派件服务商派送范围</td> <td class="xl30" style="border-top: medium none; border-left: medium none; width: 448px">如是走DHL的货物，请预先在DHL网站上查询。网址是：<a href="http://remoteareas.dhl.com/jsp/first_main.jsp">http://remoteareas.dhl.com/jsp/first_main.jsp</a>;如是走MYEX国际专线的货物，请向MYEX快递客服同事查询情况。</td> </tr> <tr class="xl25" height="53" style="height: 39.75pt; mso-height-source: userset"> <td class="xl24" height="53" style="border-top: medium none; border-left: medium none; width: 100px; height: 39.75pt">单独报关</td> <td class="xl24" style="border-top: medium none; border-left: medium none; width: 116px">通知客户并记录加收货物报关费用</td> <td class="xl30" style="border-top: medium none; border-left: medium none; width: 448px">交货前与MYEX快递业务员确认好相关报关费用，收到问题通知后及时回复书面确认，以便货物尽快中转。</td> </tr> <tr class="xl25" height="47" style="height: 35.25pt; mso-height-source: userset"> <td class="xl24" height="47" style="border-top: medium none; border-left: medium none; width: 100px; height: 35.25pt">自报关</td> <td class="xl24" style="border-top: medium none; border-left: medium none; width: 116px">通知客户并记录加收货物相关费用</td> <td class="xl30" style="border-top: medium none; border-left: medium none; width: 448px">交货前与MYEX快递业务员确认好相关费用，收到问题通知后及时回复书面确认，以便货物尽快中转。</td> </tr> <tr class="xl25" height="45" style="height: 33.75pt; mso-height-source: userset"> <td class="xl24" height="45" style="border-top: medium none; width: 67px; height: 33.75pt">航班要求</td> <td class="xl24" style="border-top: medium none; border-left: medium none; width: 100px">有磁性</td> <td class="xl24" style="border-top: medium none; border-left: medium none; width: 116px">快件禁运物品（已消磁除外）</td> <td class="xl30" style="border-top: medium none; border-left: medium none; width: 448px">对有磁性的货物在交货前做消磁处理，妥善包装，并出具安全运输证明，未处理的不能中转。</td> </tr> <tr class="xl25" height="40" style="height: 30pt; mso-height-source: userset"> <td class="xl24" height="250" rowspan="5" style="border-top: medium none; width: 67px; height: 187.5pt">快件信息问题</td> <td class="xl24" style="border-top: medium none; border-left: medium none; width: 100px">错报快件类型</td> <td class="xl24" style="border-top: medium none; border-left: medium none; width: 116px">清单上的快件类型与实际货物不符</td> <td class="xl30" style="border-top: medium none; border-left: medium none; width: 448px">正确制作清单，并严格按文件、包裹的定义进行分类登记</td> </tr> <tr class="xl25" height="55" style="height: 41.25pt; mso-height-source: userset"> <td class="xl24" height="55" style="border-top: medium none; border-left: medium none; width: 100px; height: 41.25pt">重量不符</td> <td class="xl24" style="border-top: medium none; border-left: medium none; width: 116px">清单上的计费重量与实际货物不符</td> <td class="xl30" style="border-top: medium none; border-left: medium none; width: 448px">正确磅重及计算货物的材积重量，交货前保证货物的严实包装，避免产生货物变形的操作与包装，据实制作交接清单的计费重量。</td> </tr> <tr class="xl25" height="40" style="height: 30pt; mso-height-source: userset"> <td class="xl24" height="40" style="border-top: medium none; border-left: medium none; width: 100px; height: 30pt">物品不符</td> <td class="xl24" style="border-top: medium none; border-left: medium none; width: 116px">运单发票申报与实际货物不相符</td> <td class="xl30" style="border-top: medium none; border-left: medium none; width: 448px">收货、交货前仔细核实发件人的寄运物品，根据实际货物书写运单发票资料</td> </tr> <tr class="xl25" height="46" style="height: 34.5pt; mso-height-source: userset"> <td class="xl24" height="46" style="border-top: medium none; border-left: medium none; width: 100px; height: 34.5pt">有货无单、有单无货</td> <td class="xl24" style="border-top: medium none; border-left: medium none; width: 116px">清单与实际到的货物不相符</td> <td class="xl30" style="border-top: medium none; border-left: medium none; width: 448px">正确制作交接清单，交货前根据交接清单核实待交的货物，做到单货相符。</td> </tr> <tr class="xl25" height="69" style="height: 51.75pt; mso-height-source: userset"> <td class="xl24" height="69" style="border-top: medium none; border-left: medium none; width: 100px; height: 51.75pt">信息问题</td> <td class="xl24" style="border-top: medium none; border-left: medium none; width: 116px">操作中转要求不明确或不在文捷快递提供服务范围内</td> <td class="xl30" style="border-top: medium none; border-left: medium none; width: 448px">根据&quot;MYEX操作交接须知&quot;的要求正确制作交接资料及书写操作中转要求，交货前应正确判断所交货物是否在MYEX快递提供的服务范围之内，有疑问的与MYEX快递客服查询。</td> </tr> <tr class="xl25" height="39" style="height: 29.25pt; mso-height-source: userset"> <td class="xl24" height="39" style="border-top: medium none; width: 67px; height: 29.25pt">派送要求</td> <td class="xl24" style="border-top: medium none; border-left: medium none; width: 100px">发件人支付关税</td> <td class="xl24" style="border-top: medium none; border-left: medium none; width: 116px">暂不接受此项业务</td> <td class="xl30" style="border-top: medium none; border-left: medium none; width: 448px">通知发件人MYEX快递暂不接受此项业务，如确需中转则交一定的保证金方可中转</td> </tr> <tr class="xl25" height="36" style="height: 27pt; mso-height-source: userset"> <td class="xl24" height="230" rowspan="5" style="border-top: medium none; width: 67px; height: 172.5pt">申报问题</td> <td class="xl24" style="border-top: medium none; border-left: medium none; width: 100px">要求提供美元报价</td> <td class="xl24" style="border-top: medium none; border-left: medium none; width: 116px">报价不规范</td> <td class="xl30" style="border-top: medium none; border-left: medium none; width: 448px">美元是国际通用币种，为各国海关所接受，正确的使用美元报价有利于清关，减少清关问题。</td> </tr> <tr class="xl25" height="53" style="height: 39.75pt; mso-height-source: userset"> <td class="xl24" height="53" style="border-top: medium none; border-left: medium none; width: 100px; height: 39.75pt">价值不符</td> <td class="xl24" style="border-top: medium none; border-left: medium none; width: 116px">运单发票上的申报价值与实际货物的价值不符</td> <td class="xl30" style="border-top: medium none; border-left: medium none; width: 448px">根据货物的实际价值正确的提供货物向海关申报的价值，正确的填写在运单和发票上。</td> </tr> <tr class="xl25" height="35" style="height: 26.25pt; mso-height-source: userset"> <td class="xl24" height="35" style="border-top: medium none; border-left: medium none; width: 100px; height: 26.25pt">无发票</td> <td class="xl24" style="border-top: medium none; border-left: medium none; width: 116px">随货没有提供发票</td> <td class="xl30" style="border-top: medium none; border-left: medium none; width: 448px">发件人必须提供货物的发票，以便正确的向海关申报，为减少货物的清关问题。</td> </tr> <tr class="xl25" height="57" style="height: 42.75pt; mso-height-source: userset"> <td class="xl24" height="57" style="border-top: medium none; border-left: medium none; width: 100px; height: 42.75pt">高价值，是否买保险</td> <td class="xl24" style="border-top: medium none; border-left: medium none; width: 116px">降低损失</td> <td class="xl30" style="border-top: medium none; border-left: medium none; width: 448px">为避免高价值、贵重物品在运输中丢失或损毁造成的巨大损失，购买保险有利于降低损失，获得更高的赔偿。</td> </tr> <tr class="xl25" height="49" style="height: 36.75pt; mso-height-source: userset"> <td class="xl24" height="49" style="border-top: medium none; border-left: medium none; width: 100px; height: 36.75pt">数量不符</td> <td class="xl24" style="border-top: medium none; border-left: medium none; width: 116px">运单发票申报的数量与实际货物不相符</td> <td class="xl30" style="border-top: medium none; border-left: medium none; width: 448px">装箱发货前，点清内装货物数量，并做好封箱。根据实际货物的数量，正确制作运单发票资料。</td> </tr> <tr class="xl25" height="44" style="height: 33pt; mso-height-source: userset"> <td class="xl24" height="267" rowspan="6" style="border-top: medium none; width: 67px; height: 200.25pt">收件人资料问题</td> <td class="xl24" style="border-top: medium none; border-left: medium none; width: 100px">收件人信息不详</td> <td class="xl24" style="border-top: medium none; border-left: medium none; width: 116px">信息不详能导致不能派送或派送出错</td> <td class="xl30" style="border-top: medium none; border-left: medium none; width: 448px">要求发件人提供详细的收件人信息，包含收件公司名、人名，门牌号、路名、城市名，邮编，国家。</td> </tr> <tr class="xl25" height="46" style="height: 34.5pt; mso-height-source: userset"> <td class="xl24" height="46" style="border-top: medium none; border-left: medium none; width: 100px; height: 34.5pt">运单地址不清</td> <td class="xl24" style="border-top: medium none; border-left: medium none; width: 116px">书写潦草或字迹模糊</td> <td class="xl30" style="border-top: medium none; border-left: medium none; width: 448px">在运单上端正书写收发件人信息，并尽量提供最清晰的运单联给MYEX快递操作。</td> </tr> <tr class="xl25" height="48" style="height: 36pt; mso-height-source: userset"> <td class="xl24" height="48" style="border-top: medium none; border-left: medium none; width: 100px; height: 36pt">收件人资料非英文</td> <td class="xl24" style="border-top: medium none; border-left: medium none; width: 116px">派件服务商不接受</td> <td class="xl30" style="border-top: medium none; border-left: medium none; width: 448px">香港DHL要求收件人信息必须是英文描述，文捷快递专线有个别国家接受，具体请向MYEX快递客服同事查询具体情况。</td> </tr> <tr class="xl25" height="37" style="height: 27.75pt; mso-height-source: userset"> <td class="xl24" height="37" style="border-top: medium none; border-left: medium none; width: 100px; height: 27.75pt">国家问题</td> <td class="xl24" style="border-top: medium none; border-left: medium none; width: 116px">收件人信息中存在多个国家名</td> <td class="xl30" style="border-top: medium none; border-left: medium none; width: 448px">要求发件人书写正确唯一的收件人资料，正确书写收件人国家的名称。</td> </tr> <tr class="xl25" height="42" style="height: 31.5pt; mso-height-source: userset"> <td class="xl24" height="42" style="border-top: medium none; border-left: medium none; width: 100px; height: 31.5pt">城市问题</td> <td class="xl24" style="border-top: medium none; border-left: medium none; width: 116px">收件人所在城市表达有误</td> <td class="xl30" style="border-top: medium none; border-left: medium none; width: 448px">要求发件人用英文正确书写收件人城市的标准名称，不可用简写或其他别名</td> </tr> <tr class="xl25" height="50" style="height: 37.5pt; mso-height-source: userset"> <td class="xl24" height="50" style="border-top: medium none; border-left: medium none; width: 100px; height: 37.5pt">邮编问题</td> <td class="xl24" style="border-top: medium none; border-left: medium none; width: 116px">邮编有误或邮编对应的城市与运单上的城市不符</td> <td class="xl30" style="border-top: medium none; border-left: medium none; width: 448px">在要求发件人正确书写城市名的同时，应注意城市与邮编的对应。</td> </tr> <tr class="xl25" height="42" style="height: 31.5pt; mso-height-source: userset"> <td class="xl24" height="42" style="border-top: medium none; width: 67px; height: 31.5pt">暂扣</td> <td class="xl24" style="border-top: medium none; border-left: medium none; width: 100px">客户要求扣件</td> <td class="xl24" style="border-top: medium none; border-left: medium none; width: 116px">货物暂不能中转</td> <td class="xl30" style="border-top: medium none; border-left: medium none; width: 448px">因客户与发件人之间的原因，货物暂不能中转，暂放我司待客户通知出货。</td> </tr> <tr class="xl25" height="49" style="height: 36.75pt; mso-height-source: userset"> <td class="xl24" height="289" rowspan="6" style="border-top: medium none; width: 67px; height: 216.75pt">专线要求</td> <td class="xl24" style="border-top: medium none; border-left: medium none; width: 100px">US、CA、NZ、AU的PO BOX地址</td> <td class="xl24" style="border-top: medium none; border-left: medium none; width: 116px">收件国家不接授POBOX地址的派送</td> <td class="xl30" style="border-top: medium none; border-left: medium none; width: 448px">及时提醒发件人这些国家是不接受邮箱（POBOX）地址派件，应提供详细的收件人地址信息。</td> </tr> <tr class="xl25" height="41" style="height: 30.75pt; mso-height-source: userset"> <td class="xl24" height="41" style="border-top: medium none; border-left: medium none; width: 100px; height: 30.75pt">NG、US纺织品</td> <td class="xl24" style="border-top: medium none; border-left: medium none; width: 116px">收件国对纺织品有进口要求</td> <td class="xl30" style="border-top: medium none; border-left: medium none; width: 448px">收货时及时告知发件人NG不接受纺织品的进口，US对大宗纺织品的进口易产生清关问题。</td> </tr> <tr class="xl25" height="53" style="height: 39.75pt; mso-height-source: userset"> <td class="xl24" height="53" style="border-top: medium none; border-left: medium none; width: 100px; height: 39.75pt">无到付服务</td> <td class="xl24" style="border-top: medium none; border-left: medium none; width: 116px">服务商不提供到付收款服务</td> <td class="xl30" style="border-top: medium none; border-left: medium none; width: 448px">收货时应及时告知MYEX快递代理的香港DHL服务不接受到付服务，具体情况请向MYEX快递客服查询。</td> </tr> <tr class="xl25" height="46" style="height: 34.5pt; mso-height-source: userset"> <td class="xl24" height="46" style="border-top: medium none; border-left: medium none; width: 100px; height: 34.5pt">木箱，需提供熏蒸证明</td> <td class="xl24" style="border-top: medium none; border-left: medium none; width: 116px">收件国对木箱包装有进口要求</td> <td class="xl30" style="border-top: medium none; border-left: medium none; width: 448px">收货时向发件人告知，美国、韩国的海关要求木质包装需提供熏蒸证明方可进口。</td> </tr> <tr class="xl25" height="42" style="height: 31.5pt; mso-height-source: userset"> <td class="xl24" height="42" style="border-top: medium none; border-left: medium none; width: 100px; height: 31.5pt">TW私人包裹需提供统一编号</td> <td class="xl24" style="border-top: medium none; border-left: medium none; width: 116px">TW海关要求</td> <td class="xl30" style="border-top: medium none; border-left: medium none; width: 448px">收货时应及时向发件人告知，凡去往TW的私人包裹需提供收件人在TW的统一编号方可清关进口。</td> </tr> <tr class="xl25" height="58" style="height: 43.5pt; mso-height-source: userset"> <td class="xl24" height="58" style="border-top: medium none; border-left: medium none; width: 100px; height: 43.5pt">巴西VAT</td> <td class="xl24" style="border-top: medium none; border-left: medium none; width: 116px">巴西海关要求</td> <td class="xl30" style="border-top: medium none; border-left: medium none; width: 448px">收货时及时告知发件人巴西海关要求包裹类货物的进口，必须提供收件人在当地的VAT号（有CNPJ,CPF两种格式）方可清关进口。</td> </tr> </tbody> </table> </p>