In March the implementation of express management approach: barbaric sorting is expected to curb

In March the implementation of express management approach: barbaric sorting is expected to curb

" Management measures " express market will be implemented from March 1st, the national postal departments responsible person said, this approach appears in the new regulations, namely join outlets to express business license, this will put an end to the barbaric sorting behavior.
The responsible person said, according to the new regulations, way to join the business express business, is to join the people joined the per capita shall obtain the express business license, the State Post Bureau granted the license according to the competence of the enterprise, and to determine the scope of the license, the enterprise can not enlarge.
At present, the courier company mainly has two kinds of development patterns, one is to Shun Feng as the representative of the " straight battalion mode ", namely the branches or outlets of the personnel and vehicles by the headquarters of the company fully, another is the most common use of the express company " the union pattern ", namely foreign capital can use the money to join way, so as to make big brand and market model.
According to insiders, straight battalion mode with perfect management, risk control, employee loyalty is higher, so barbaric sorting, chance to send goods damage should be less. And join in mode is due to join the staff are not from the company headquarters, so often to the consumer falls relatively bad reputation.
According to introducing Guangzhou Yuantong surnamed Chen courier express, at present is a join, many workers don't have on the job training, malignant competition, everybody can only rely on the amount to win, the result will inevitably lead to " express to fly ". Hit the " double 11 ", such as the Spring Festival peak, everyone is afraid of explosion, more prone to violence sorting.
According to the national postal department statistics, in 2012 received a total of express service effective appeal 137351 pieces, the total amount of effective appeal 98.3%, 87886 more than in 2011, growth of 177.7%, of which a consumer complaint hot is still missing, damaged, short delay, accounted for 46%, 16%, 6% respectively.
Before this, express industry in a " barbaric growth " state, the express industry has been to copy network join in the form of rapid expansion, according to industry sources, in the two or three line of the city, there are as many as four or five % franchise outlets did not handle the express business license.
The national postal departments responsible person said, " a policy of " management of express market, was to join the people and joined the people need to sign a written agreement, agreed the rights and obligations of both parties. In the franchise business, shall abide by the common service agreement, the use of the trademark, trade name, unified service bill and charging standards, to provide tracking and customer complaints handling service.
Industry experts said, with this solution, barbaric sorting, goods damaged or will be reversed, express company is expected to further enhance the quality of service.